Contact the website team
Contact the Banana Cat website team at yoosenjet@luxenastudio.com. For a game problem, include the page address, browser/device, room number and the exact message you saw. Do not email passwords, payment details or a full browser storage export.
This address handles questions about idlecatgame.com. We do not provide support for unrelated games with a similar name.
Get help without losing your progress
Before changing browser settings, read the FAQ and save recovery guide. If the game says it could not save, keep the page open and avoid clearing site data. We cannot recover a browser save that has already been deleted.
For a bug report, describe what you did, what you expected, and what happened. A screenshot of the error is useful; crop out personal information. For an upgrade question, try the upgrade condition checker.
Guide corrections and accessibility
Send the page URL and the sentence, control or image that needs attention. If a game rule differs from a guide, include the room and weapon involved. For accessibility issues, tell us which device, browser or assistive technology you use and which step was difficult.
We check reports against the current game and revise the relevant guide when a correction is confirmed. We do not promise an immediate response or a fixed turnaround time.
Artwork and rights requests
If you believe material on this website affects your rights, email the exact page or image URL, identify the work and your relationship to it, and provide a reliable source or supporting details. Please tell us how you would like us to address the issue.
References to internet memes and source links are not claims of endorsement or proof of a license. The character guide distinguishes game labels, referenced meme names and uncertain origins.
Privacy questions
Read the Privacy Policy for local saves, optional analytics and sharing. Include only the information needed for your request. Do not send a game save unless we have explained why a specific, limited excerpt is needed.